Jio’s complete DLT Registration Process

Team SMSMedia

Support : +91 970 970 8940

DLT Registration with Jio:

  1. Open the link https://trueconnect.jio.com/#/

  2. Click on Principle Entity and then select New Registration as shown below

  3. In the page shown below, if you have NOT registered with any other operator, select No and proceed

  4. Once done, click submit and you should receive an acknowledgement as shown below if all the details are correctly entered.

  5. Two emails will be received post this, one for the acknowledgement of the registration competition and another one is for successful confirmation of registration. In case there are any concerns with the documentation, then an email with rejection details will be shared, at which point, re-registration is required.


Jio's Header/SenderID Registration Process:

  1. Login to https://trueconnect.jio.com/#/ using Principal Entity login credentials.

  2. Go to SMS headers-> Header SMS Registration

  3. Fill the required details such as header type and category. Create the required Header and click on Submit.

  4. Submit the request for approval.

  5. JIO's Registrar will validate and verify details provided by the Principal Entity.

  6. After validating the details the Registrar will approve, register the header on the DLT Platform.

  7. The Registrar will then communicate successful registration or any discrepancy to the Principal Entity on the registered e-mail and mobile number.


To register a Content Template, a Principal Entity please follow the below steps:

  1. Login to https://trueconnect.jio.com/#/ as Principal Entity
  2. Go to template -> content template registration

  3. Define template type – Promotional/Transactional/Service

  4. Select category of content and a registered header. The registered header should be available for selection basis category of content only – numeric for promo and alpha for Others Also keep in scope that in the end state we should allow the same header for all category types.




  5. Submit template for approval
  6. JIO's Registrar will validate and verify details provided by the Principal Entity
  7. On successful registration,the Registrar will approve and register content template ID on DLT platform
  8. The registrar will communicate successful registration or any discrepancy in case of incorrect details with the applicant on the registered e-mail and mobile number.